Service foundation

Choose the right contact route.

General support and safeguarding concerns are intentionally separate. Online forms will open only with named response owners and approved retention rules.

Choose the right contact route.

Enrollment questions

Review the assessment information and launch status. A contact form will appear here when the enrollment team and response schedule are approved.

Existing account support

Authenticated support tickets are implemented in the system and will be enabled with the account portal.

Safeguarding concern

A separate protected reporting route is implemented and will be enabled before any minor pilot. Do not use ordinary support for safeguarding evidence.

Immediate danger

Contact the appropriate local emergency authority. The academy website is not monitored as an emergency channel.